Terms and conditions

GENERAL CONDITIONS
for the use ofMyOpticOnline

This document containsgeneral conditions governing therelationship between"Lenses BG"Ltd., UIC 200718127, on the one sideandUsers–beneficiaries, using theSite(https://myopticonline.com)andElectronicshopon the otherside.

General conditionsare obligatory for all Members,usingin anywaythe Website andElectronicstore.Any use ofthe Website andElectronicshop(includingeach clickonanyobject,link or buttonon the Site,includingloading thelink to theGeneral Conditions) means that you areacquaintedcloselywith theTerms and Conditions, andyouagree toobserve themunconditionally.If you do notaccept theseTerms and Conditions,pleasedo not use thisWebsiteandElectronicshop.

DEFINITIONS

"General Conditions"-means these General Conditions togetherwithany subsequentamendments and supplements;

"Supplier/Contractor"-means the commercial company"Lenses BG"inscribed in theCommercialRegister to theRegistry AgencyunderUIC200718127.Detailed information aboutthe Supplier andcontactsto connectwith itis locatedin Section Iof the General Conditions;

"Site"-meansthe domainhttps://myopticonline.com,and itssub domains;

"User"-means any naturalor legal person orother legal entity,which usesthe Website andElectronicshopinanyway, including,but not limited, ashe examines,doesorders from, buys, takesbackproductsand others;

"User Profile"-means a separatepart ofthe Sitecontaining information aboutthe Userprovided bythe latterupon his/her registrationon the Site;

"Online store/shop"-meansthe electronicshopMyOpticOnline of the Provider, which is located on the Site

"Goods" -means the goodsprovided by the Suppliervia Electronicshop;

"Service/ s"-means the servicesprovided by the suppliervia Electronicshop;

"Order"-an electronic document, representing a communication formbetween theSupplier and the Consumerthrough whichthe UserdeclaresProviderthroughthe Site/Electronicshopintentionto purchase theGoods and/ orServices from the Electronicshop;

"Cost of goods"-means the priceper unitorgiven quantity ofgoodsspecifiedin theBulgarianlev, includingvalue added taxand all other taxesand fees.The price does notinclude the cost ofshipping and handling

"CostofService"-means the pricefor services listedinBulgarianlev, includingvalue added taxand all other taxesand fees.The price does notincludeshipping costs

"Price ofdelivery" - means the costs oftransport and/or deliveryof goods / servicestothe User,includingvalue added tax

"Price Order" - means the totalcost of goodsand /or services chargesandthe cost of delivery

1. INFORMATIONFORSUPPLIER ANDCONTACTS

Trade Name (company): "Lenses BG" Ltd.
Unified identificationcode:UIC200718127
Headquarters andmanagement address: 1505 Sofia, Poduene area, 30"Atanas Uzunov" Str.

VAT№: BG200718127
Telephone number: +359 892 222 029;
E – mail : myopticonline@myopticonline.com;
Website:https://myopticonline.com;

Questions, inquiries and consultationsof the Usercan be performedonlinevia e-mailor phoneduring workinghours: from9:00 to 17:00, from Monday to Friday.

2. GENERAL POSITIONS

1. The generalconditionscan be modifiedunilaterallyby the Supplierat any timewithout the need forspecial notice tousers. The provideris not liableifusershave notmetwithsubsequent updatespublished General Conditions on the Site. In this regardyou as aUserhave an obligationto makereferencetoany changesto the terms ofsiteevery time youuse it.

2. The changes take effectfrom the date ofpublication ofthe revisedGeneral conditionsof thesiteand are bindingfor all Users.

3. In the eventthatany provision ofthe Terms and Conditionsprove to beinvalidor unenforceablefor any reason, the latter did notresult in invalidityorapplicabilityof the remaining provisions. 

4. The site may contain links to other sites. Provided links to the site to sites, owned by third parties, are published solely for the convenience of users. When using such reference, Users do not use the service provided by the Supplier and the usage of reference outside the Website, General Conditions shall not apply. The provider has no control over the above sites not owned by it and does not assume any responsibility for information and / or their content. The supplier shall inform Users that does not require and does not recommend the use of these sites by Users or information published therein. Visit these sites and all the risks associated with their usage are borne entirely by the Users and the Provider does not bear any responsibility for damages in this respect damages from users. 

3. REGISTRATION OF USER PROFILE

5. SiteandOnline storecan be viewedbyvisitors and/ orusersfreely withoutregistration.

6. The registration of Profile is done by filling out a registration form in real time by the user. Fields that necessarily must be completed are marked with an asterisk. User agrees and undertakes to provide true, accurate, current and complete information when filling out the registration form. Upon registration the user agrees to voluntarily provide personal and / or their other data required by the registration form. The provider may at any time change the volume of required personal and / or other registration data Site. In case of change in some of the data User has already provided in the registration form, he shall, within 3 / three / days of changing, update them on his profile.

7. In the event that the user provide false, inaccurate, outdated or incomplete information provider has the right to close and / or delete the relevant information and to refuse further access to part or all of its services or delete the full registration and / or profile and terminated the contract of sale from a distance without notice. Provider is not responsible for incorrect and / or defective Order; Order undelivered and / or other failures due to false and / or inaccurate and / or outdated and / or incomplete data User to User Account.

8. When registering on the Site User points is-mail and password to access your profile page. The user bears full responsibility for the conservation of your e-mail and password, and for actions of third parties with the same. The user must end every session with a profile out of it with a view to security and protection of data. On suspicion of unlawful or unauthorized access, stolen or lost e-mail and / or password, the user should notify the Contractor immediately to halt access to users' personal information and prevent unauthorized actions with User Account.

9. The user gives his explicit consent, his personal and / or other data which it has set for registration, with the registration and creation profile, and accordingly changed / supplemented subsequently, to be used and stored by the provider for the purposes specified in the Terms and Conditions.

10. In carrying out registration User reiterates its willingness to agree to the Terms and Conditions by ticking the box "I accept the Terms and Conditions" and subsequent pressing to confirm the registration. By ticking the box "Accept Terms and Conditions" consumer do electronic statement within the meaning of the Electronic Document and Electronic Signature Act, which declares that he is familiar with Terms and accepts them entirely. With the signing of this statement by the Provider, electronic statement acquires an electronic document within the meaning of the Electronic Document and Electronic Signature.

11. After the successful registration, user receives an e-mail from the Provider with confirmation of the registration on the Site in.

12. User’s profile provides the user the ability at any time to review and edit the data entered during registration, as well as provides full access to all its Orders possibility of forgoing the information messages, brochures, newsletter and more like.

13. User account can be closed at any time at the request of the User

14. To carry out orders and contracts for sale at a distance by the Supplier can be done without registration Profile. By performing Order without registration, the user gives his explicit consent to personal and / or other data that is introduced in order to be used and stored by the provider for the purposes specified in the Terms. Fields that necessarily must be completed to carry out orders are marked with an asterisk. User agrees and undertakes to provide true, accurate, current and complete information when filling out the data to carry out orders without registration. User agrees to voluntarily provide personal and / or other data required by the form to carry out orders without registration. The provider may at any time change the volume of data required to perform the Order without registration. If the user provides false, inaccurate, outdated or incomplete information when making Order without registration, the Contractor is entitled to refuse further access to part or all of their services and terminate the contract for distance selling without prior notice to User. Provider is not responsible for incorrect and / or defective Order, Order undelivered and / or other failures due to false and / or inaccurate and / or outdated and / or incomplete data User filled in carrying out the order without registration

4. ORDERS.CONTRACT FOR SALE OF DISTANCE

15. The online store accepts orders 24 hours a day, every day. Orders placed after 17.00h of that day are processed the next working day.

16. The supplier shall provide consideration Goods and / or Services from a distance of Members through the Site and Electronic shop after explicit statement by the User

17. Against provided by the Provider Goods and / or Services, the User pays price of the contract under the terms and conditions of the General Conditions and any amendments to the latter, which are disclosed on the Site. User expressly declares that he is familiar with the fact that each Order in the Online Shop and Site is related with payment obligation on his part.

18. All goods and / or services, including those in promotion / discount are sold and delivered to stocks last, even if it is not explicitly stated in the online store.

19. The user has the right to order all goods / services listed on the Site. When completing the Order user may choose the type of goods / services and their quantity, and the method of their payment according to the proposed by the site possibilities.

20. Each goods / services from the Site is provided with information about the cost of goods / services, the main characteristics of the goods / services and additional information aimed at helping make an informed choice by consumers to purchase. Provider is not liable for inaccuracies in the description of goods / services that do not relate to the main characteristics of the goods / services and not exhaustive of the information provided. All images featured on the site are only intended to create some idea of ​​the type proposed goods / services rather than present it accurately. Accordingly, some of the images of the goods / services site (static / dynamic images / multimedia presentations / etc) do not fit the look of the product or to create a false impression about the services offered. User has no right to seek any responsibility from the Contractor for such discrepancies.

21. All the Site prices are in Bulgarian lev and with added value added tax. If the goods / services have several modifications are listed prices for each of the modifications. Provider has the right to change prices listed on the Site, in its sole discretion, at any time and without obligation to notify users in advance. User is obliged to pay the price that was indicated on site during performance of the contract, whether lower or higher than the updated price.

22. The Contractor is entitled to refuse performance of the contract not due to another benefit of the User, except the return of the sums paid by the consumer for cancelled orders, if any, in technical errors in information published on the Site

23. The provider has the right at any time and without notice to make changes in the published goods / services, prices and other characteristics of the goods / services as well as payment and delivery terms and users feel informed about these changes from the date of publication. Information of the published Goods / Services may not been updated, but in any case, users will be notified in case of an Order before delivery to outdated information on the site associated with the ordered goods / services. Some of the information published on the Site may refer to the goods / services are not offered and are not available at the moment for which we apologize in advance.

24. Each selected Goods put in a User’s virtual basket. To confirm the order User can view and modify the ordered products, quantities, payment and other data related to specific orders. Add to Cart products without contract is finalized, does not lead to automatic saving goods / services.

25. The order is carried out by observing the following basic technical steps

• Review of proposed Goods / Services;

• Add goods / services in the User’s virtual basket;

• Login / Register a new user or choice to shop without registration;

• Enter the address for delivery;

• Confirmation of the payment method;

• Finalize and confirmation of the Order;

26. User is obliged and ensures that all details of the purchase, which is claimed by the completed and sent to the Provider Order are true, complete and accurate. By submitting your order user authorizes Provider to connect to it for guidance every possible way when it is required in relation to the pointed order.

27. With the confirmation of your order you declare that prescription glasses / contact lenses, their characteristics and / or values prescribed by your respective eye specialist (optometrist, ophthalmologist, optometrist and / or contactologist) and you are familiar with the specifics of wear and maintenance of specific products. This also applies to other products online store offers.

28. User shall undertake to pay the price of the order upon finalization of the contract and the confirmation of it. After finalization and confirmation of the consumer's order the system of the Electronic shop automatically send information e-mail to the User, which indicates that the Supplier’s system has received the Order. This e-mail on receipt of order in the system Provider does not automatically lead to the conclusion of a contract for sale of the distance between the User and Supplier. The contract for distance selling is considered concluded at the moment provider send the user of that from him e-mail notification that it is ready to send goods from the order or respectively to provide the Service. The contract for sale of the distance between a consumer and a supplier consists of these General Terms and information provided by the User on the Site.

29. The provider has the right to refuse to perform (cancel) Order made by the consumer, which shall notify the User in case of

• No acceptance by the issuing bank of the User Transaction online payment;
• implementation of monetary transaction which does not result in the receipt of funds on behalf of the Contractor;

• User data provided by the Site are incomplete and / or incorrect.

Cancellation of the contract does not involve any liability or obligation of the Contractor and accordingly user is not entitled to claim from the Contractor any compensation

30. Users understand and agree that it’s possible some given Goods are not available at the time of order. In case of the provider is unable to perform the contract, because of it does not have available Goods / cannot provide the Service, Provider informs the User by telephone or by sending a message to a specified by the User e – mail. The notification shall be made within 48 hours of receiving the order. When the order is received in non-working day or those 48 hours expire at holiday, notification shall be made by the end of the first working day. In these cases the provider reimburses the customer the full amount paid by him amounts to purchase goods / services if they were paid. 

31. If within 2 / two / working days from receipt of order, price of the order is not received in the bank account of the Contractor (if selected payment by debit / credit card, ePay Standard, PayPal or bank transfer) contract shall be automatically cancelled and provider performance does not owe on it, without being liable for it.

32. Contractor may request additional confirmation, including by phone or email to the placed order. If the user refuses to provide information / confirmation required by the Supplier, denial of its provision automatically lead to cancellation of the contract with or without further notice to the user.

33. The supplier shall be entitled to sub-contract services offered on the Site without the need to notify or obtain the consent of the User about it.

5. DISCLAIMER A DISTANCE CONTRACT

34. Pursuant to Art. 50 of the Law on Consumer Protection / CPA / User which has as a consumer under the Consumer Protection Act has the right to cancel the contract for distance selling without giving any reason, without compensation or penalty and without paying any expense, excluding the costs provided for in Art. 54, par. 3 and art. 55 of the CPA, within 14 (fourteen) calendar days from:

(1) The conclusion of the contract if the object of the contract services;

(2) Acceptance of the Goods by the user or by a third party other than the carrier and indicated by the consumer - in a contract of sale either:

(A) Where the consumer has ordered many goods in one order are delivered separately from the date on which the consumer or a third party other than the carrier and indicated by the consumer acceptance of the last good;

(B) The supply of goods consisting of multiple lots or pieces of the date on which the consumer or a third party other than the carrier and indicated by the consumer acceptance of the last lot or piece;

(C) Contracts for regular delivery of goods to be carried out over a period of time from the date on which the consumer or a third party other than the carrier and indicated by the consumer acceptance of the first commodity.

35. For the avoidance of doubt the provisions of this Section V of the General Conditions apply not to all Members, as defined in the Terms, but only to those persons who have a "user" within the meaning of § 13 item 1 of the CPA.

36. The conditions under which returns are conducted are:

• To exercise the right of withdrawal for distance sales in the period under p.34 above the consumer should notify the Contractor of his name, geographical address and, if available, your telephone number, fax number, e-mail, as and its decision to withdraw from the contract with unequivocal statement (ex. a letter sent by post, fax or email). The user can use the attached HERE standard withdrawal form, but it is not mandatory. If using another form / format of withdrawal for distance sales, the consumer should indicate in it and the bank account into which to reimbursement amounts.

• To meet the deadline for withdrawal, a user has to send a message to the exercise of the right of withdrawal before the deadline for withdrawal referred to in p.34 above.

• If the consumer cancels this contract, the Contractor shall reimburse all payments received from him, including delivery costs (excluding additional costs associated with user selected mode of supply other than the cheapest standard way of delivery offered by the provider) without undue delay and in any event no later than 14 days from the date on which the consumer shall inform the Supplier of his decision to withdraw from this Treaty. By accepting these Terms and Conditions, the user expressly agrees refunds by the Contractor to be performed by bank transfer referred to in the statement of the consumer bank account used regardless of its tender for payment of committed orders. In any case, this recovery will not involve any cost to the consumer. The provider may delay recovery of payments to obtain the goods back, or until his evidence is that the user is sent back goods depending on which of two events occurred earlier.

• Up to the moment of return of goods by the consumer to the supplier, the risk of accidental loss or damage is worn by the user.

• If the user has already received goods / services, it should make it back to the following address: Sofia 1172, bl. 25 to office Speedy (SPS 772) to request without undue delay and in any event no later than 14 days from the date on which the consumer has notified the Contractor for withdrawal from a distance contract. The deadline is met if the user sent or delivered goods back to the Supplier prior to the expiration of the 14-day period.

• The consumer must bear the direct cost of returning the goods. The cost is estimated not to exceed approximately 10 lev.

• User reply only to reduce the cost of goods as a result of testing them other than what is necessary to establish the nature, characteristics and good performance.

• If the user has asked for the provision of services to begin during the withdrawal period, the latter will pay the Contractor the amount that is proportional to the supplied until the consumer has informed the Contractor that exercises his right of withdrawal, the total amount of the contract.

• Failure of the conditions stated herein provider reserves the right to refuse to accept returned goods, and thus not recover the full amount paid from the consumer. User has no right of withdrawal in respect of goods and circumstances falling within Article 57 of the CPA.

• In order to avoid of doubt, the consumer is entitled to cancel the contract if:

• The product is made / service is provided on behalf of the user or according to their individual requirements - ex. eyeglasses, contact lenses (according to Article 57 item 3 of the CPA);

• The product is used and / or impaired is the integrity of the packaging and / or not in the form that is obtained (according to Article 57 item 5 of the CPA);

• The goods must be returned in original packaging in its entirety, complete kit with accompanying documentation and without disabilities. Provider reserves the right in case returned goods with damaged packaging, traces of use, scratches, shocks, with missing accessories and more similar to decide whether to accept returned goods.

6. DELIVERY AND TERMS. RECEIPT OF DELEVERY.

37. Goods are delivered to specify by the User address in the Republic of Bulgaria, Greece and Romania. Goods are delivered to the users by hand against signature.

38. Deliveries in settlements outside the city Sofia is carried by courier "Speedy" JSC and / or other selected provider Courier Company. Deliveries outside the city Sofia is carried by courier on working weekdays (Monday to Friday) in the range 10:00 to 17:30 hours. Do not make deliveries on Saturdays, Sundays and official holidays and public holidays.

39. Shipments to the town. Sofia carried out by couriers Provider and / or couriers from Courier Company in the range 11:30h. - 17:00h only on weekdays (Monday to Friday). Deliveries from couriers Provider shall not be performed on Saturdays, Sundays and official holidays and public holidays.

40. The user will not get a call in advance to be visited the address. User is desirable to give address at which you receive the goods in specified in p.38 and p.39 time periods.

41. Failing delivery at the first visit to the pointed of the User address, through no fault of the Supplier and / or courier (in case no one is at the address and more. Like), the person making the delivery leaves a notice, stating phone connection; the consumer must call within 2 / two / working days to fix a new date for delivery. Failing delivery during the second visit, no fault of the Supplier and / or courier a distance contract is automatically terminated and the Supplier is released from its obligation to deliver the ordered goods / services, in this case as a sanction for failure to comply the User, the Contractor shall keep all paid from the consumer. The preceding sentence applies to cases where consumers unreasonably refuse to accept a delivery.

42. The terms of delivery of goods are as follows:

• For delivery within Bulgaria - 3 / three / days. For some localities the delivery period may not exceed those here 3 / three / working days, depending on terms of delivery to the courier company for the settlements;

• For deliveries to Romania and Greece - to 5 / five / working days. For some settlements in these two countries the delivery period may not exceed those here 5 / five / working days, depending on terms of delivery to the courier company for the settlements;

42.1. For products that are explicitly stated delivery date in the Site (longer than above) applies also said to them period which starts depending on the chosen payment method in accordance with p. 42.2 or so 42.3.

42.2. When selected cash on delivery as a payment method, delivery deadlines commence from the date on which the agreement is entered into by the meaning of p.28 above.

42.3. When selected payment by bank transfer, through ePay Credit Card, ePay Standard, PayPal, delivery deadlines commence from the date on which the two following conditions: (1) the contract of sale shall be deemed concluded within the meaning of p.28 more above; (2) The provider has received the price of the order

Delivery deadlines may be extended in holidays and / or weekends with the period of holidays. In all cases, the provider may extend the aforementioned delivery times by up to 7 / seven / days for which the User agrees with the acceptance of these General Conditions. Any extension of the deadline for delivery of more than 7 / seven / days should be done with the approval of the User.

Provider is not responsible for delay in the event that the delay is the fault of the courier / carrier by Courier Company which makes the delivery and / or due to circumstances beyond the Provider.

43. The cost of delivery depends on the value of the contract and / or address of receipt.

• To order a value equal to or above 60.00 lev within the country delivery is free;

• For orders below 60.00 lev within the country the cost of delivery is 6.00 lev;

• In Greece and Romania the cost of delivery is 12 lev.

Delivery cost is due for the entire Order, regardless of the number of products falling under the relevant Order.

When the user makes the Contract, delivery price is further noted (on a separate line) to the price of goods / services.

44. In taking delivery Goods / Services should be reviewed carefully by the User and / or authorized person. In the examination of obvious defects / externally visible defects - missing items in the kit, discrepancy in the brand of goods, damage, strokes and other damage, the lack of any of the accompanying goods / accessories and / or any of the required by Bulgarian legislation documents, User immediately inform the person making the supply, which is drawn up, describing the identified defects and immediately notify Provider by phone or e-mail.

45. In case a protocol should not be drawn up and signed for damages in the presence of the courier upon receipt of goods / services and / or the user does not immediately notify the Contractor, the user loses his right to bring the identified externally visible defects in accordance with the contract of sale.

46. When the pointed out address, contact person and / or telephone number are not correct or wrong when filing the application, the Supplier shall not be liable for inadequate performance of the contract due to incorrect information submitted by the User.

47. In case of violations in the appearance of the product apparently occurred in transport user must be paid to the courier.

48. Returns of purchased via electronic store Goods / Services are performed under the rules of the CPA.

49. Upon surrender of the delivered goods / services user or a third party designated by him are obliged to sign accompanying the goods / services documents. A third party is any person who is not the holder of the Order, but accepts the goods / services in supply of specified by the Customer shipping address.

50. Couriers / transporters who supply goods / services are chosen at the discretion of the Supplier and he may at any time modify them without being obliged to inform the User, provided this does not reflect the manner and time of delivery 

VII. TERMS OF PAYMENT. BILLING.

51. The price of the order can be paid in the following ways:

(A) Payment through ePay Standard: Payment is made through bank cards registered in https://www.epay.bg. For this purpose, user is required to register in the portal https://www.epay.bg; 

(B) Bank Transfer: Payment should be made by transferring the amount due to the bank account of the Contractor specified below and in the form of payment- "Completing the order" (if you select this option). Payment by bank transfer should be carried out within 2 / two / working days from the date of order by user specified as a "Reason for payment" order number. Goods / services will only be sent after receipt of payment:
"Lenses BG" Ltd.

UBB, Sofia

BIC: UBBSBGSF

IBAN: BG28UBBS80021087726520;

(C) Cash on delivery: Payment is made by the User to the courier upon delivery of the goods / services to user-specified address;

(D) ePay Credit Card: Payment is made online using a credit or debit card. The cards, which can be cleared as follows: VISA, MasterCard, Maestro, American Express;

(E) PayPal: Payment is made through the portal https: //www.paypal.com. In this case the consumer should make registration portal https://www.paypal.com.

52. In the event of payment by bank transfer, through ePay Credit Card, ePay Standard, PayPal, seller does not bear any responsibility for any costs associated with bank charges, commissions or other additional payments related to the transaction itself and in the case of exchange applied by the bank that issued the customer's card, in cases where the currency is different from BGN. Costs associated with such payments are the sole responsibility of the User.

53. User is obliged to provide all necessary information for the invoice in accordance with applicable law.

54. When paying by Cash on delivery user receives a delivery note with a cash bond, and in all other cases only payment Stock receipt. If the user is told in order that wishes to be invoiced, such shall be issued to a delivery note.

55. All documents under p.54 (cash receipt, delivery notes and invoices) are transmitted in real to the User with delivery.

56. In order to correct compilation of the invoice for the Order, User is obliged to continuously update the data on your profile. He is obliged to review the information listed in the Order to ensure that it is complete, true and correct.

7. RECLAMATIONS

57. Pursuant to Art. 105 and next of the CPA goods / services have a legal guarantee of conformity with the contract of sale. Returning goods may be brought within two years of delivery and not later than two months from the observation of non-compliance with the agreement. Services of claim may be filed within 14 days of detection of non-compliance of services with the contract.

58. In case of discrepancy of consumer goods with the contract customer has the right to file reclamation, asking the Contractor to bring goods into conformity with the contract of sale. In this case the user can choose between carrying out:

• repair of goods

OR

• replacing the item with a new one, unless this is impossible or that way compensation is disproportionate compared with other

59. The provider brings the goods in accordance with the contract within one month from the filing of the claim by the User. After this deadline user has the right to cancel the contract and be reimbursed the amount paid or to request a reduction in the price of goods.

60. Bringing the goods in accordance with the contract of sale is free to the user. He does not owe expenses for shipment of the goods or materials and labour associated with its repair.

61. In case of discrepancy of goods with the sales contract and when the user is not satisfied with the resolution of the claim by p.59 above, he has a choice between one of the following options:

• cancellation of the contract and reimbursement of amount paid by him

• reduce the cost

62. The user cannot claim a refund or to reduce cost of goods if the supplier agrees to carry out exchange of goods with new or repaired goods within one month of filing the claim.

63. The supplier will satisfy the request for cancellation of the contract and recover the amount paid by the consumer when after three reclamations of the User through repair of the same commodity, within the period of pt.57 above there is a subsequent occurrence of discrepancy of goods with the sales contract.

64. The user cannot claim for cancellation of the contract if the non-compliance of goods with the contract is negligible.

65. The user can enforce his rights under this Section within two years from delivery of goods.

66. The goods and services listed on the site are limited to those mentioned in the Site Terms and Conditions and information to be provided without any guarantees beyond those, including trade and targeted.

8. PERSONAL DATA AND CONFIDENTIALITY

67. User agrees that the provision of their personal and / or other data to the Provider (by filling in their profile or in any other way) and / or by the acceptance of these Terms and Conditions, the last and / or its employees depending on their duties, have access to part or all of this data and can use them and processed for legitimate purposes, without needing provider asking the user's consent to the use and processing them in each case. The provider will process the personal data of users for the following purposes: technical management of the site and e-store and their databases; establishing contact with users; management of orders, delivery of goods / services and any other activities related to the obligations of the Contractor and users; performance measurement services provider; advertising, marketing and market research, pricing policy; sending promotional offers and materials, product information of the Provider’s and other information by mail, phone and / or e-mail; direct marketing; any other commercial messages.

68. User agrees that the provision of their personal and / or other data to the Provider (by filling in their profile or in any other way) and / or by the acceptance of these Terms and Conditions provider can provide this data to third parties (domestic or foreign) that are its affiliates or with whom he collaborates, operates or has other relations in connection with their activities (including courier, transport and forwarding companies in connection with the delivery of goods / services).

69. Contractor is a registered data controller under the Bulgarian legislation and ensures their protection under the Law on Personal Data Protection / "PDPA" / and related regulations.

70. Any individual has the right of access to personal data processing provider by submitting a written request to do so. Any natural person may at any time ask the provider to delete, correct or block his personal data processing does not meet the Act. Pursuant to Art. 34a of the PDPA individuals may object to the use of personal data disclosure to third parties and use them on behalf of those objectives.

71. The user has the right to object to the processing of personal data for direct marketing purposes, may waive the receipt of information about products, campaigns, promotions etc. Provider and the receipt of other promotional and informational materials and offers by sending it to the e-mail: myopticonline@myopticonline.com. On the contact details set out in Section I above, the user can connect to the Provider of any unauthorized filling of his personal data by third parties, and other possible problems.

72. By accepting the General Conditions Users expressly agree that provider to send them to the provided address, e-mail and telephone contact listed in Item 67 of this Section IX commercial communications, information, materials, etc. This is considered to prior agreement under Art 6 par 4 of the Law on electronic commerce and art 49 of the Law on Consumer Protection.

9. INTELLECTUAL PROPERTY RIGHTS

73. All content on the Site, including, but not limited to logos, graphics or any signs, commercial symbols, dynamic symbols, texts and / or multimedia content on the Site are the exclusive property of the Contractor.

74. The supplier has and retains all intellectual property rights relating in any way to the Site, whether his own or obtained through contractual licenses or any other lawful manner.

75. Nothing in the contract concluded between the supplier and the consumer a contract distance shall not be considered as an authorization by the Provider, the user can copy, distribute, publish, make available to third parties, changes in any way whatsoever part of the contents of the Site, including but not limited to the contents of the trademarks, logos, multimedia content on the Site or descriptions of goods or services in any way, including through the introduction of anything external to site content, removing signs, indicating the property rights of the content provider. User has no right to transfer, sell, and distribute materials created through reproduction (copying), modification or publication of content on the Site, except with the express consent of the provider.

76. The user can copy, transfer and / or use the content only for personal non-commercial purposes only in cases where this is not contrary to the provisions of this Chapter of this document.

77. The user may use the content of the Site for commercial purposes and only if it has obtained the written consent of the Contractor and only to the part of the content, the manner and extent of its use, as well as time limits for which it consent is given explicitly. Any further or other use of Site content will be considered a breach of contract between the supplier and the consumer in this regard and violation of intellectual property rights to the Supplier who is entitled to seek the responsibility of the User on the Law on Copyright and related rights, the Law on marks and geographical indication and others applicable laws.

78. Simply send to the User or reference to the content of the Site or any part thereof by the Contractor shall not be deemed to consent by the Contractor to enable the user to use the content of the Site or parts of it for their own purposes other than personal needs, regardless of the communication medium used by the Contractor.

10. FORCE MAJEURE EVENT

79. The provider accepts no liability for breach of their obligations under the contract of sale at a distance under circumstances that provider has not provided and was not required to provide, including but not limited to cases of force majeure, fortuitous events, problems the global network of the Internet and the provision of services beyond the control of Supplier. If the event lasts more than 7 / seven / days, each party to the contract for distance selling (Provider and User) can inform the other party that terminates the contract, in which case neither party owes the other hand whatever any compensation.

80. The provider does not guarantee uninterrupted, timely, secure and error-free access to the Site and the Electronic store, as far as beyond the control possibilities of the Supplier.

81. The provider is not liable in the event that the use of the Site or its material for User emerge damages on telecommunications equipment, software and hardware or loss of data, etc. events. Any costs associated with their removal at the expense of the User. 

11. OTHER PROVISIONS

82. In this online shop there is a possibility user to post comments and opinions about our products. The supplier does not assume in any way and under any circumstances responsible for the accuracy of the published information and honesty and responsibility of the users who posted comments. Responsibility for the accuracy of the published information lies entirely by users who have published information. Site administrators and e-shop entitled at its discretion to remove comments and opinions that do not meet decency and / or violate current regulations.

83. Users may not display or transmitted to or from this e-shop any unlawful, threatening, defamatory, obscene, and pornographic or other information which is in violation of applicable laws.

84. These Terms and the contract for sale of distance between the supplier and the consumer are governed by Bulgarian legislation. Any disputes between the supplier and the consumer will be settled by mutual agreement or failing that, disputes will be resolved before the competent Bulgarian courts.

85. These General Conditions last updated on 02/23/2016.